Are you plagued with persistent network problems? Do you lack qualified IT staff to service your business needs? Are you looking to build a new network or expand and improve your current network? We can provide a total IT support and management solution.
Our experienced, personable staff can solve your IT concerns, from providing help desk support to complete system design and management. We bring you a tradition of excellence supported by our ISO 9001 certification and the successful application of current technologies to meet your business plan. We can fulfill your information technology outsourcing requirements by supporting your emerging IT department, maintaining a current system architecture, or placing management and staff onsite for operational support.
IT Help Desk Support
Our staff will work both on and offsite to provide you with the technical expertise needed by your staff for any desktop problem they may encounter. We specialize in the installation, configuration, and management of Microsoft operating systems and products from Windows 95 through XP, all Microsoft and Corel applications, the full range of graphics software including Adobe and Corel suites, and all Internet browsers including Microsoft Internet Explorer, Netscape Navigator and Mozilla. Our Help Desk Support services cover the installation, assembly, and diagnosis of all PC and Macintosh hardware systems as they may be deployed within your business.
System and Network Design
Our team will furnish you with a start-to-finish plan for network design and management. Our credentialed staff is highly experienced in multi-disciplinary IT arenas. We can support your company in the installation and configuration of all Microsoft, Linux, and Macintosh workstation and server operating systems.
Our professionals cover all aspects of integrating various application, file and print, and Web servers into your information systems business strategy. We can provide server technologies that include, but are not limited to, Microsoft's Internet Information Server, Certificate Server, SQL Server, Exchange Server, Oracle database Server, and Macromedia's ColdFusion Server.
Security
We understand the critical importance of information security by providing you with the latest technology available in today's market. We bring strong security solutions to you through the proactive use of Intrusion Detection Systems (IDS), Anti-Viral protection, OS security, and firewall design. We reinforce our security solutions by insuring that all OS, anti-viral and security patches, updates and service packs are applied aggressively and consistently. We are ready to confer with you about any hardware and LAN/WAN specifications you may need for new or more efficient network operations.
Network Administration
We can offer you unparalleled skills in network administrative support. Our professional network and systems administrators can provide you with local and remote LAN/WAN support for major operating systems and various hardware architectures. Our administrators have skills and training covering a wide range of network, software and hardware systems. We can protect your mission-critical information through media backup and recovery procedures, OS account, file and security administration, hardware configuration and management, ISP and LAN/WAN administration, network performance and monitoring. Our staff is adept and fully trained with network applications such as Veritas Backup Exec, ARCServe, CheckPoint, Cisco IOS, MS Performance, and Network Monitor, in addition to various diagnostic TCP/IP tools. We are ready to fully service your networking administration demands. Staffing can be provided on a permanent and temporary basis, as you may require.
Project Management
We can supply you expertise in software-based project management to successfully monitor and manage all of your business projects. We accomplish this for you by developing comprehensive project plans with detailed Work Breakdown Structures (WBS) using Microsoft Project. This development application allows for discrete timeline-based monitoring of resources (individuals) and tasks for a specific project. We can create additional value for you by offering online project management through Microsoft Project Server. This allows your project managers the ability to administer and manage all projects from local and remote locations while individuals can access and view their assigned tasks. |
